- My
BBC channels are not for my region?
You can assign different Regional channels in the Menu>
Edit Channels > Edit Customisable Channels menu; only
the channels that allow changes will be available in this
menu. If you require different regional channels then you
can enter a different postcode.
- Can
I change the BBC channels to a different region?
Yes, the BBC channels can be changed in the Menu> Edit
Channels > Edit Customisable Channels menu; alternatively
you can enter a postcode for the region you require.
- Can
I rename the channels?
No, you cannot rename the channels.
- Can
I setup favourite's lists?
Yes, you can setup 5 different favourites' lists.
- Can
I receive Pay TV?
No, the freesat products are designed for FREE channels
from freesat; it is not possible to receive/upgrade to Pay
TV channels
- Can
I get Sky channels?
No, the freesat products are designed for FREE channels
from freesat; it is not possible to receive/upgrade to Sky
Pay TV channels
- What
way do I point my dish?
Please contact a professional satellite installer for assistance
or contact the retailer you purchased the product from for
Installation assistance
- Can
I connect the FOXSAT to a recorder?
Yes, you can connect a recorder to the Foxsat-HD to record
channels.
- How
do I get my regional BBC and ITV channels to be detected?
You need to enter your postcode and the correct regional
channels should be selected for your area
- I
have a HD Ready TV, do I need a FOXSAT-HD
HD-Ready TVs mean you can connect a High Definition product
to receiver HD channels for superior picture quality than
Standard Definition (SD) channels.
- Can
I use the FOXSAT-HD on a TV that is not HD Ready
Yes, the Foxsat-HD does have scart & component connections
to allow you to connect to a non HD-Ready TV
- Why
do I need the FOXSAT if I already have a HD TV
HD-Ready does not mean you are actually receiving High Definition;
instead it means the TV set is ready to have a Foxsat-HD
connected to it for superior picture quality
- What
connections does it have?
Please see the REAR view of the product for details of the
connections and information (see
Help & Info)
- What
is the USB port for?
The USB connection is used for Software updates in the factory
or Service Centre; customers will receive all new software
updates will be broadcast OTA (Over the Air) automatically
- What
is the Ethernet Port for?
The Ethernet port is not yet active; as freesat release
new services in the future the software on the Humax freesat
products will be updated to utilise the Ethernet port.
- Can
I move the box to a different location?
Yes, if you move to a different location then you will still
require a satellite dish to receive the channels; if you
wish to receive the new regional channels then please enter
your new postcode in the freesat Tune menu
- I
have a multi-room system, can I use the FOXSAT-HD
If you have a satellite Multi-room system you can use the
Foxsat-HD product.
- Can
I record and watch different channels on the FOXSAT-HD
No, the Foxsat-HD is a single tuner satellite product so
it is not possible to record and view 2 different freesat
channels
- I
want to receive different Regional channels from those detected
from my postcode
To change the Regional channels go to the Menu> Edit
Channels > Edit Customisable Channels menu or enter a
postcode for the area that you wish to receive the regional
channels from
- How
do I find out what channels are available
For a list of channels available from freesat please visit
here
- Can
I use my current satellite dish?
Yes, if you have a working satellite dish that you current
use for UK satellite broadcasts (e.g. Sky) then you can
replace your existing equipment for a Foxsat-HD
- Can
I add channels that are not available through freesat?
Yes, the Foxsat-HD has a freesat mode and a non-freesat
mode. Please visit the Advanced Section for more information.
- Can
I connect it to a Multi satellite system?
The Foxsat-HD product can be used with a DiSEqC 1.0 / 2.0
switch or a DiSEqC 1.2 motorised System.
- I
have a motorised Satellite Dish, can I use it?
Yes, you can use a Motorised dish (DiSEqC 1.2 or USALS)
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