> Product information:

• Q. Is the PVR-9200T a twin tuner PVR?
  Yes the PVR-9200T does have 2 Digital tuners.
  
• Q. Do I need two aerial connections?
  Only one aerial is required. The signal is sent to the 2 tuners internally.
  
• Q. Can I record from an external source e.g. VCR, Satellite or Cable?
  No, it is not possible to record from an external source. Only recordings of Freeview channels can be made.
  
• Q. Can I receive analogue TV with the PVR-9200T
  It is not possible to receive Analogue TV on the PVR-9200T; however you can connect a RF (coaxial) cable from the PVR to your TV and still access analogue channels on your analogue TV set. Please also be aware that the analogue channels (BBC1, BBC2, ITV, CHANNEL4, & FIVE are also available on Freeview)
  
• Q. Can I use the PVR9200T with an IDTV?
  Yes, you can connect the PVR-9200T in the same manor as an Analogue TV to receive the digital channels on both the PVR and the IDTV.
  
• Q. How many hours can I record?
  You can record between 80 ? 100 hours depending on the quality of the broadcast you are recording.
  
• Q. Is the PVR-9200T HD (High Definition) Ready?
  No, the PVR-9200T is a SD receiver (Standard Definition); there are no High Definition receivers available for Freeview.
  
• Q. Can I edit the recordings I make on the PVR e.g. remove adverts?
  Yes, it is possible to copy, cut and split recordings you have made.
  
• Q. Can I receive more than 7 Days EPG?
  Currently Freeview are only providing a 7 day EPG.
  
• Q. Can I control my TV with the PVR-9200T remote control?
  No, the PVR-9200T remote control does not have the function to control the TV.
  
• Q. Does the PVR-9200T keep all of its settings when powered off from the mains or the rear ON/OFF switch?
  Yes, all settings will be retained when the PVR is power off, but no recordings will take place.
  
• Q. Does the PVR record when it is in Standby mode?
  Yes your scheduled recordings will take place from Standby. You can also switch the PVR to Standby when a recording is taking place and it will continue to the set end time.
  

> Connections

• Q. How many scart connections are available?
  The PVR has 2 scart connections:
  TV Scart supports RGB, CVBS, and S-Video
  VCR Scart supports CVBS and S-Video
  
• Q. What connections are available on the PVR?
  Below is the rear view of the PVR.
  
  

  1. Aerial Input	2. Aerial Output	3. TV scart	4. VCR scart	5. Video input
  6. Left/Right Audio	7. RS232	8. S/PDIF	9. On/Off switch

  
  Q. Can I connect to a TV without a scart connection?
  Yes this is possible. You can connect a RF (coaxial) cable from the PVR to your TV and then receive the Digital channels.
  You will be required to tune your television to detect the PVR; the default UHF channel used is 36. Please review your TV user manual for instructions on how to tune your television.
  

> Recording

• Q. Can I still watch programmes on my normal TV whilst the PVR-9200T is recording?
  Yes, you can connect a RF (coaxial) cable from the PVR to your TV. You can then view the channels on your TV as normal.
  
• Q. Can I record 2 channels at the same time?
  Yes the PVR-9200T will allow you to record 2 channels at the same time.
  
• Q. What can I do while recording 2 channels
  While recording 2 channels you can view a recording from the HDD and also view a 3rd channel however this is limited to the Multiplexes (Mux) you are recording from. You can also watch a previously recorded programme from the hard disk drive while recording 2 channels.
  
  

  Recording 1	Recording 2	Video output
  Recording channel from Mux 1	Recording channel from Mux 2	Watch a previously recorded programme
  Recording channel from Mux 1	Recording channel from Mux 2	Watch any channel from Mux 1 or 2.
  Recording channel from Mux 1	Recording channel from Mux 1	Watch any channel from any Mux or any previously recorded programme

  
  For a list of channels on each Multiplex please visit http://www.dtg.org.uk/retailer/dtt_channels.html.
  
  
• Q. What happens if I set a recording and the programme starts early or late?
  To allow for programmes running late you can extend the start and end times of all of your schedules automatically. In the Record menu you will see options for Early Start Time and Late End Time, if you select the require minutes the PVR-9200T will add them to the schedule >> more info
  
• Q. Can I record and playback subtitles?
  The PVR will automatically record subtitles whether you have switched them on or not before the recording has started. When you playback any recording the subtitles can be switched on.
  
• Q. How will I know what each recording on the HDD is?
  Recordings made through the Electronic Programme Guide (EPG) will be labelled with the programme name. Recordings made when no programme name is available can be named manually. The recordings are displayed in order and each one is numbered in ascending order.
  
• Q. Can I transfer recordings from the PVR to a VCR or DVD recorder?
  It is possible to connect a VCR or DVD recorder to the PVR-9200T and record the Recorded Programmes from the PVR to the DVD. If you are connecting via a scart cable then you will need to select the channel on the DVD recorder that records from the scart connection, while playing back the recording on the PVR press Record on the DVD or VCR. The VCR Scart on the PVR-9200T will can be used to output the recordings to another recording device.
  
• Q. Can I set the PVR to record programmes that are not displayed in the EPG e.g. 3 weeks ahead?
  Yes, you can set up timer recording by manually inputting the channel, date, start time and end time of the recording you want to make.
  
• Q. Can I set the PVR-9200T to record a programme every day or every week?
  Yes, there is the option to repeat recordings at the same time each day (Daily) or each week (WEEKLY). After you have setup your Schedule press the YELLOW button on the remote while in the Guide, highlight the Schedule and press OK, then change the REPEAT MODE)
  
• Q. Can I record Radio programmes as well as TV programmes?
  Yes, it is possible to record both TV and Radio programmes together.
  

> Playback

• Q. Can I view a recording from the beginning while it is still recording (Chase Play)?
  Yes, when a recording is in progress it will appear in your playlist with a REC icon beside it, you can play this from the beginning while it continues to record. >> more info
  
• Q. Can I playback recording from the point I was last watching it?
  Yes the PVR-9200T will automatically play back the recording from the point it was last viewed.
  
• Q. Can I quickly get back to the beginning of a recording?
  If you press the PLAY button twice you will go back to the start of the recording
  
• Q. The entire programme was not recorded, how can I make sure I do not miss the end in future.
  Please refer to the Auto-Padding details on the attached instructions. >> more info
  

> Signal

• Q. How can I check if I can receive Freeview channels?
  You can check your postcode at:
  http://www.freeview.co.uk
  http://www.dtg.org.uk
  
• Q. I am not receiving all of the Digital channels available
  The Digital channels are sent from a transmitter in 6 different groups (called Multiplexes). Depending on your location and your existing aerial you may be able to receive some of the channels but not all.
  You may need to contact your retailer or local aerial installer to have your aerial repositioned or upgraded.
  
• Q. Not all of my channels are working however I do have channels numbered on the 800 range that are working correctly?
  You may be in an area where there are 2 different digital transmitters. To find out how to search for the digital channels manual please contact our Customer Helpline (uksupport@humax-digital.co.uk), we will require your full postcode to send the instructions.
  
• Q. How can I check my Signal Levels?
  You can check your signal levels in Menu ? System ? Signal Detection
  
• Q. How do I know the Digital Transmitter that I am receiving channels from?
  The transmitter name will appear in the Signal Detection menu or you can search your coverage area at http://www.dtg.org.uk/retailer/coverage.html.
  
• Q. Why are some of the channels working and on other channels I get picture and/or sound problems?
  The Digital channels are sent from a transmitter in 6 different groups (called Multiplexes). Depending on your location and your existing aerial you may be able to receive some of the channels but not all or some channels may have picture or sound problems. You may need to contact your retailer or local aerial installer to have your aerial repositioned or upgrade.
  

> PC Transfer

• Q. Can I transfer files MP3 files from my PC to the PVR?
  Yes, you can transfer MP3 files to the PVR and play them through your TV set. You can play the MP3 files in Menu - Record - MP3.
  See the Media E-Linker documentation for more information on how to transfer files.
  
• Q. Can I transfer photos (JPEG files) to the PVR?
  Yes, you can transfer MP3 files to the PVR and play them through your TV set. You can play the MP3 files in Menu - Record - MP3.
  See the Media E-Linker documentation for more information on how to transfer files.
  
• Q. How much space is available to download MP3 or JPEG files?
  There is a 5 GB limit to the amount of MP3 and JPG files that you can download.
  
• Q. Can I extend the space for MP3 or Picture files?
  It is not possible to extend the amount of space.
  
• Q. Can I transfer other music files to the PVR?
  No, only MP3 files can be downloaded
  
• Q. Can I transfer recordings from the PVR to my PC?
  Yes, you can transfer recordings you have made on the PVR to your PC.
  See the Media E-Linker documentation for more information on how to transfer files.
  
• Q. Can I connect my PVR to an external USB HDD to transfer recordings?
  No, it is only possible to connect to a PC.
  
• Q. What Operating Systems does Media E-Linker work with?
  Windows Operating systems are only supported at the current time.

> Software Update

• Q. What are software updates?
  Software updates are free downloads to resolve known issues or make improvements/enhancements to current models.
  
• Q. How do I get software updates?
  Software updates are released on our HCSA website www.humaxdigital.com/hcsa. To access this site you need to register and create your own User ID and password, then you will be able to access the Download Section to see if new software is available?
  We also release the software updates periodically as OAD (Over Air Downloads). To see if a download is available for your model n the next 2 weeks please visit http://www.dtg.org.uk/retailer/download_schedule.pl.
  To receive the Software updates automatically when they are released you will need to leave your product in Standby mode each night so that it can check for new updates.
  
• Q. How do I know what changes have been made to the software?
  If you register and log into the HCSA site (www.humaxdigital.com/hcsa) you will be able to see each new software version and the Release Notes; giving information on the fixes/improvements that have been made.
  
• Q. Do I need to install every software update?
  No it is not necessary to download every update, if you download the latest version you will have all the changes included in previous versions.

> Troubleshooting

• Q. How can I receive new channels?
  To receive new channels please perform an Automatic search in the Installation menu and they will be added to the channel list, please refer to the Installation section of your manual. If channels change position you will need to carry out a Default Setting in the Installation menu :
  1. Press MENU
  2. Select Installation and press OK
  3. Enter your password (Default = 0000)
  4. Select Default Setting and press OK
  5. Select YES and press OK
  6. Enter your password (Default = 0000)
  Note: The receiver will then restart and search for the channels again.
  Important: When you carry out a Default setting no information on your HDD (recordings) will be removed. You will need to setup any schedules and any Favourites list you have created.
  
• Q. There is picture but no sound on my PVR.
  Make sure the volume on the PVR and TV is up. Check that the PVR and the TV are not set to Mute. Make sure that the Scart cable to the TV set is connected to the "TV" scart connection on the back of the PVR.
  
• Q. My remote control does not have all of the functions that are displayed in the User Manual.
  The PVR remote has a slide down section on the bottom third of the remote where additional buttons are available.
  
• Q. Where is the USB connection on my PVR to connect to my PC?
  The right section of the front display has a door that will drop down where the USB connection is.
  
• Q. When I try to edit a recording I am unable to use the 6 function buttons on the bottom left of the screen.
  To use these buttons press the PAUSE button on the remote control, then use the arrows to navigate to the function buttons.
  
• Q. I am trying to download the software via my PC but it will not start.
  When you receive the message ˇ°Waiting for Humax connectionˇą on your PC, make sure that the cables from the PC to the PVR are connected, and then power the PVR on from the rear ON/OFF switch.
  
• Q. I get a message "E-OS" (or E-05) on the front display every morning.
  This message will appear when the PVR has tried to download the software automatically but the download has been corrupt or failed. To resolve the issue see the instructions on how to carry out a Default Setting. When the update is released again the PVR will update automatically.
  
• Q. The Installation menu is greyed out when I access the menu.
  It is not possible to access the Installation menu when you are playing back a recording or when a recording is in progress. You will need to stop the playback/recording to access the menu.
  
• Q. When I switch my PVR on I receive the E-AC error message.
  This error is caused by corrupt Application software; see the Software Download section for more information.
  
• Q. When I access the menu I no longer have a record icon in the menu, instead the menu options start with Preferences and Games appear at the bottom?
  When the recording icon does not appear in the menu then the HDD has not initialised on start-up. Power off the PVR from the rear ON/OFF switch for 2 minutes and then power on again. If the record option is still no longer available please contact the Customer Helpline.
  
• Q. How do I change channels on the PVR?
  There are several ways to change channels, see the Channel Change instructions for more information:
  1. Enter the channel number using the numeric keypad on the remote control
  2. Using the CH+ and CH- buttons on the remote
  3. Press the OK or LIST button on the remote to display the channel list, use the UP or DOWN arrows to navigate through the list, press OK to change to the channel you require
  
• Q. The Time on my PVR is not correct.
  Go to MENU? PREFERENCES? TIME SETTINGS menu and change the GMT OFFSET in 1 hour intervals until the correct time is displayed. If the time is only several minutes incorrect then this may be an issue from the transmitter as the time is detected from the Digital Signal.
  
• Q. When my PVR is connected I am not able to receive any/all of the analogue channels on my TV.
  Check that you have a RF (coaxial) cable connected from the TV/VCR output on the PVR to the aerial input of your TV set. If you not receiving all of the analogue channels then access the MENU? PREFERENCES? UHF TUNING menu and change the UHF Channel setting to a different number than 36 as this number (or a number close to 36) may be used for the analogue channel.
  
• Q. My EPG takes a long time to load each time I switch the PVR on.
  The PVR does not store the EPG information in standby or powered off, instead it refreshes the information each time you switch on. The time take to populate all of the information may depend on the channel you are tuned to, it is recommended to go to BBC 1 where the information will be downloaded quicker.
  
• Q. I receive the message "Antenna Power has short-circuited".
  To resolve this problem please access MENU? INSTALLATION (enter your password as 0000 if you have not changed it), then switch the Antenna Power option to OFF, finally Exit the menu and the message will no long be displayed.
  
• Q. How to I receive new channels?
  There are 2 ways to receive new channels:
  i. Carry out an Automatic Search (instructions)
  ii. Carry out a Default Setting (instructions)
  
• Q. I have received Analogue channels on my exiting TV without problems but I am not receiving any/all of the Digital channels?
  The Analogue and Digital channels will not be sent in the same manor and at times will be sent from different transmitters. You cannot compare the Analogue channels signal/quality to the Digital channels. Please check that you are in a Freeview coverage area (www.dtg.org.uk or www.freeview.co.uk). You may be required to have your exiting aerial upgraded to receive digital channels.
  
• Q. When I press the TEXT or RED button the digital Telextext/Interactive menu does not appear?
  Follow the steps below:
  i. Check if the facility is working on a different channel and then try the channel you wish to use
  ii. Press GUIE or MENU and then EXIT and then after 10 seconds try to function again
  iii. Power off the PVR for 30 seconds and then restart it and try the facility again
  
• Q. I am unable to access the EPG when I am playing back a recording
  The EPG is not available when playing a recording, stop the recording and go to a live TV channel where you will be able to access the EPG
  
• Q. I am unable to use PiP (Picture in Picture) when recording or playing back a recording?
  The PiP facility is not available when recording or playing back a recording.
  
• Q. When I try to playback a recording I am unable to see it on the full screen, instead it only plays back in the small thumbnail at the top of the screen.
  When you access the Recorded Programmes menu and press play on the recording you wish to view, press the EXIT button on the remote control to see the recording on the full screen.