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  • HUMAX Gateway HG3310 is DOCSIS® 3.1 Certified by CableLabs - August 10, 2016

    HUMAX Gateway HG3310 is DOCSIS® 3.1 Certified by CableLabs

    Tustin, CA – August 8, 2016 – HUMAX is pleased to announce DOCSIS 3.1 certification by CableLabs for Gateway model HG3310 in Certification Wave 116.  It joins a growing portfolio of DOCSIS products at HUMAX that includes eMTAs, Gateways, and Cable Modems. 

    The HG3310 is a dual band concurrent 802.11ac Wi-Fi voice DOCSIS 3.1 Gateway with optional MoCA 2.0.   

    "HUMAX believes in building strong relationships with customers who share our commitment to technology innovation, product excellence, and world-class consumer experiences,” said Frank Romeo, SVP of Business Development in HUMAX Americas. “With its improved spectral efficiency, DOCSIS 3.1 technology is helping MSOs meet the growing speeds demanded by end users including 1 Gbps and beyond.  We’re delighted to have obtained DOCSIS 3.1 certification for the HG3310 and are offering it for sale worldwide.”

    About HUMAX
    HUMAX is a leading provider of customer premises equipment including video software and hardware solutions and residential/commercial gateways, with delivery to over 80 countries across the globe. Founded in 1989 in Korea, the HUMAX regional headquarters is in the U.S. covering the Americas, and has subsidiaries in 18 countries throughout Europe, the Middle East and Asia. For more information, visit



  • AT&T Recognizes HUMAX for Supplier Excellence in 2016 - June 03, 2016

     AT&T Recognizes HUMAX for Supplier Excellence in 2016

    Irvine/Tustin, CA-- June 2, 2016 – HUMAX is one of the winners of the 2016 AT&T Supplier Award because of its support of AT&T*.

    “AT&T wants to connect people with their world, everywhere they live, work and play and do it better than anyone else,” said Susan A. Johnson, senior vice president, Global Supply Chain at AT&T. “Suppliers like HUMAX are helping us realize this mission by innovating with us to better serve our customers and improve our cost structure. HUMAX is one of the eight companies to receive the 2016 AT&T Supplier Award for their superior work in the areas of customer service, cost reduction, performance improvement, team work, diversity supplier spend and supplier sustainability.”

    "HUMAX believes in building strong relationships with customers who share our commitment to technology innovation, product excellence and world-class consumer experiences.  We’re delighted to be recognized for our role in helping AT&T efficiently create new services that are transforming the way consumers engage with media.”
    Albert SON, Chief Strategy Officer, HUMAX and President of HUMAX Americas

    *AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

    About HUMAX
HUMAX is a leading provider of customer premises equipment (CPE) including video software and hardware solutions and residential/commercial gateways, with delivery to over 80 countries across the globe. Founded in 1989 in Korea, the HUMAX regional headquarter is in the U.S. covering the Americas, and has subsidiaries in 18 countries throughout Europe, the Middle East and Asia. For more information, visit

  • Humax expands its efforts in the smart home business - September 10, 2015

    Humax expands its efforts in the smart home business
    - Humax unveils 'Butler' at the 'IBC 2015,' targeting the smart home market

    BUNDANG-GU, South Korea, Sept. 9, 2015 /PRNewswire/ -- Humax (CEO, Kim Tae-Hun, announces on Sept. 10, that it will disclose a smart home solution, 'Butler,' at the 'IBC 2015' - Europe's largest broadcasting equipment exhibition - to be held from September 11 - 15.
    The company, which showed smart home technology last year for the first time, will disclose more advanced smart home service features with the 'Butler.' Humax has embedded the Butler solution in the existing video gateway and broadband gateway and expanded them to smart home gateway, building a strong foundation to implement various smart home services.

    The 'Butler' connects at-home devices and automatically controls them, making homes more comfortable and convenient for users. For example, when a user selects a movie channel to watch a movie, the gateway automatically recognizes it and dims the lights. Moreover, IP cameras can be connected to the gateway for home surveillance, monitoring every corner of the house in real time. If someone breaks into the house, it automatically alerts users via TV and mobile devices. Butler also allows users to check visitors on the TV screen when they are watching TV.

    It uses NFC (Near Field Communication) technology for easy installation and is compatible with Android operation system.
    Since Humax has presented the Butler at the 'TV Connect' exhibition held in the UK last April and the 'INTX' exhibition held in Chicago, USA last May, the business development plans are under discussions with many global operators. The company also plans to launch smart home products for the retail market with their own brand name.
    Kim Tae-Hun, CEO of Humax, said, "Smart home services have been mainly introduced to some early adopters only and not familiar with consumers. However, cable and telco operators these days are fiercely competing each other for the growth of net subscribers and average revenue per unit (ARPU). Therefore, operators are now introducing smart home technologies and services to their customers, which drives high consumer awareness and interest in smart home products. We continue to introduce new advanced smart home solutions, offering a wide array of applications in various areas of our daily lives."

    In addition, Humax reveals the server-client set that enables multi-room experiences in a house by connecting a small type 4K IP-based client box to the video gateway server. 
    The 'IBC (International Broadcasting Convention) 2015' will be held for five days from September 11 - 15 in Amsterdam, Netherlands. The show is expecting to attract 55,000 experts from 170 countries, exhibiting more than 1,700 leading suppliers with advanced broadcasting technologies and products. The booth of Humax will be located at Hall 1, Stand No. C27.


  • 'Humax Art Room'... A small gallery in your daily life - August 11, 2015

    - Opens 'Humax Art Room,' an exhibition space for artworks
    - Exhibits artworks for residents and a path to find new artists

    (August 11, 2015)… Humax opens an exhibition space, 'Humax Art Room' where local residents can appreciate artworks.
    Humax (CEO, Kim Tae-Hun), a global gateway provider, announces that the company opens an exhibition space, 'Humax Art Room' on the second floor of its office building located in Bundang, Seongnam and exhibits artworks of new artists.
    While the Headquarters building was undergoing renovations to mark the 10th anniversary of its construction, the existing conference room was transformed into a new art gallery and now is open to the public.
    Humax will run about 10 times of art exhibitions this year, offering opportunities for local residents to watch various artworks for free. Humax Art Room will discover and introduce new promising artists by offering exhibition opportunities for new artists those who have less exhibition opportunities.

    In 2007, Humax opened an art hall on the lower ground floor of the Headquarters under the motto 'Sharing Culture' to share cultural experiences with local residents and hosted many quality cultural performances since then. Humax is again expecting that the Art Room will be another place to share cultural experiences and to expand a relationship with local residents.
    The first exhibition will be an individual exhibition (Title: From your mind) of artist Na Yu-Rim which shows amazing creativity and fantasy. The exhibition will be held from August 11 to September 11 (8 AM - 8 PM), and the artwork can be purchased on the spot.  The exhibition is curated by ‘A Company’, an event agency, specialized in curating.
    An official of Humax said, "The Art Room will be a simple yet meaningful place since people can enjoy artworks in their daily lives at corporate office space. We expect many local residents to visit the Art Room to see unique artworks and develop artistic sensitivity and at the same this will be a place to support the development of new talented artists.
    Jeong Jiyeon, CEO of A Company said, "With Humax Art Room, we will look for many new talented artists and display their artworks. Since it is fairly different from conventional galleries, it will be a unique place where people can find pleasure and comfort in art."


  • HUMAX Awarded in BT Environmental Sustainability Program - July 06, 2015

    HUMAX Awarded in BT Environmental Sustainability Program

    - HUMAX awarded Bronze status from BT’s Supplier Forum
    - Committed to being a global leader in sustainable innovation

    Bundang, Korea –July 6, 2015 … HUMAX has been awarded Bronze status by BT’s Supplier Forum, a sustainability program designed for suppliers.

    The Forum, developed by BT to encourage suppliers to address sustainability challenges in 2012, assesses suppliers against the development and implementation of sustainability policies and practices in ten categories from environment to human rights, labour and ethics. HUMAX was awarded bronze status for its performance in developing and implementing best practices on sustainability. HUMAX also won the Forum’s Game Changing Challenge for Consumer Devices manufacturers, which is a competition to reward suppliers with innovative product development ideas that result in environmental sustainability benefits.

    With ever-increasing understanding of the importance of sustainability across the global business world, many companies encourage suppliers to engage in developing and implementing a sustainable framework. HUMAX’s recent achievements as part of the BT program, demonstrate the global competitiveness of its approach towards sustainability.

    HUMAX, a set-top box supplier to BT since 2012, launched a sustainability task force in April 2012 and has been working closely with BT on the development and implementation of best sustainability practices across the business.

    “BT set up the Supplier Forum in 2012 as a way to drive engagement and innovation in sustainability in our supply chain. We are delighted with the progress demonstrated by HUMAX through its participation in the Forum and look forward to further collaboration and innovation,” said Erik Raphael, Director BT Devices and BT WiFi, BT.

    “Being awarded Bronze status in the BT Supplier Forum shows HUMAX’s capability in driving sustainable innovation, which is a primary value in the global business environment. HUMAX will continue the efforts on developing innovative eco-design products on this sustainable journey.” said Tae-Hun Kim, CEO, HUMAX.

    HUMAX has been approved to join the UNGC (UN Global Compact), a strategic policy initiative for businesses that are committed to aligning their operations and strategies with Corporate Social Responsibility and business ethics in January this year and also plans to release its first sustainability report in coming months. 

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HUMAX thanks you for your recent HUMAX product purchase.
For your benefit, we recommend that you record your serial number, found on the product, and other purchase information on the card and keep it with your personal records, along with proof of purchase. This information will allow us to better serve your needs.


Keep the Certificate together with the original invoice or receipt in a safe place and show them to the retailer or place of purchase whenever a warranty repair is necessary.


HUMAX warrants this product to be free of defects in materials and workmanship, subject to the conditions set forth overleaf.

  • In the event that this product fails to function properly during the warranty period, the retailer or distributor will make this product capable of operating for the purpose of which it was designed, without charging for labour and parts.
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  • The obligations of the distributor are limited to the repair of defect parts.
    Costs and risks of transport to the retailer as well as removal and installation of the product, and any other costs directly or indirectly related to its repair, are not covered by the warranty.
  • All warranty repairs performed by non-authorized repair shops will not be reimbursed and if such repairs damage this product such damage will not be covered by this warranty.
  • This warranty is not applicable in cases other than defects in materials or workmanship and, in particular, does not cover:
    a) periodic check-ups, adjustments, maintenance or conversions as well as replacement of parts due to normal wear and tear;
    b) damage caused by accidents, negligence, modifications, use of non-HUMAX parts, improper use, installation or package;
    c) damage caused by lightning, water, fire, acts of war, public disturbances, incorrect mains voltages, incorrect ventilation or any other cause beyond the control of the distributor;
    d) products where the label bearing the serial number has been removed, defaced or is illegible.
  • This warranty is offered to any person who has legally obtained possession of this product within the warranty period.
  • HUMAX's maximum liability shall not exceed the actual purchase price paid by you for the product. In no event shall HUMAX be liable for special, incidental, consequential or indirect damages.